Arai33 takes the privacy and personal data protection of every member seriously. This document clearly explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Every aspect of personal data management at arai33 is designed to ensure your information remains safe, confidential, and used only for legitimate purposes.
Arai33 is an online betting platform operating exclusively for users in Malaysia. We understand how important privacy is to every member who entrusts us with their personal information. We are therefore committed to handling all personal data responsibly, transparently, and in accordance with the laws in force in Malaysia.
This Privacy Policy details the types of personal data we collect from you, the purposes of that collection, how we use and protect your data, and your rights as the data owner. It also covers information about parties who may receive your data and the measures we take to ensure the security of your information at all times.
As a platform compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), arai33 is committed to ensuring that the management of our members' personal data meets or exceeds all applicable legal requirements. We also periodically review and update this policy to reflect changes in business practices, technology, and relevant legislation.
Arai33 collects your personal data through various points of interaction with our platform. Below is detailed information on the types of data we collect and how they are collected:
| Data Type | Sample Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Identity verification (KYC) |
| Contact Information | Email address, phone number, residential address | Account communication & support |
| Financial Information | Bank account number, bank name, e-wallet information | Deposit & withdrawal processing |
| Verification Documents | Copies of identification card, bank statements, utility bills | KYC & AML Compliance |
| Login Information | Username, password (encrypted), security questions | Account Security |
When you use the arai33 platform, our systems automatically collect certain technical data to ensure smooth platform operation and for security purposes:
In certain cases, arai33 may receive your personal data from legitimate external sources, including third-party identity verification service providers, licensed payment providers, or anti-money laundering (AML) agencies working with us for legal compliance purposes.
Arai33 uses your personal data solely for legitimate purposes disclosed at the time of collection. We do not use your data for any other purpose without your prior consent, except where required by law.
Arai33 does not sell, rent, or disclose your personal data to external parties for marketing purposes. However, under limited and controlled circumstances, we may share your data with the following parties:
Arai33 works with selected third-party service providers to help operate the platform. These providers are only permitted to use your data for the specific purposes defined and are subject to strict confidentiality agreements:
Arai33 may be required to disclose your personal data to authorities upon lawful request, including law enforcement agencies, courts, regulatory bodies, or Malaysian tax authorities. Such disclosures will only be made in accordance with proper legal procedures and to the extent strictly necessary.
Arai33 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or accidental destruction.
While arai33 makes every effort to protect your data, no system can be guaranteed 100% secure. In the event of a material data breach, we will notify affected members within the timeframe required by applicable law.
Arai33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Under the Malaysian Personal Data Protection Act 2010, you have several fundamental rights regarding the personal data we hold. arai33 fully respects these rights and provides accessible channels for you to exercise them.
To exercise any of the above rights, please contact our data protection team by email at [email protected]. We will process your request within 14 business days. We may need to verify your identity before processing any data-related request.
Arai33 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. The following are our data retention guidelines:
When personal data is no longer required and there is no legal obligation to retain it, arai33 will securely destroy or anonymise the data using industry-approved methods. Data destruction records are maintained as proof of compliance.
The arai33 platform may contain links to or integrations with third-party services such as payment providers, game suppliers, and communication platforms. arai33 is not responsible for the privacy practices of those third parties.
Every third-party service provider working with arai33 is required to comply with data protection standards equivalent to our own and to sign a comprehensive data processing agreement. However, once you leave the arai33 platform and access third-party websites or services, their respective privacy policies will apply.
We recommend that you read the privacy policy of each third-party service you use in connection with arai33 to fully understand how your data is handled by those parties.
The arai33 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
Arai33 applies strict age verification measures during the registration and KYC process to ensure only adults are permitted to use our platform. This includes verification of valid identity documents and thorough date-of-birth checks.
Arai33 reserves the right to update or amend this Privacy Policy at any time to reflect changes in business practices, technology, legal requirements, or other relevant factors. Any material amendments will be communicated to members through the following channels:
Your continued use of the arai33 platform after any amendments to the Privacy Policy take effect constitutes your acceptance of those changes. If you do not agree with any amendment, you may close your account and request deletion of your personal data by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO):
We are committed to handling all privacy-related enquiries seriously and professionally. All complaints will be thoroughly investigated, and you will receive a satisfactory response within the stipulated timeframe. If you are not satisfied with our response, you have the right to refer the matter to the Department of Personal Data Protection Malaysia.
Arai33 not only offers the best betting experience in Malaysia, but also ensures every member's personal data is protected to the highest security standards. Register now and enjoy peace of mind playing on a safe, trusted, and transparent platform.
Access the arai33 platform effortlessly through our mobile app. All the same security features and privacy protections are available right in your hands.